Coronavirus (COVID-19) UPDATE & OUR PLAN TO STAY SAFE

Posted by Charlotte Booth on

From Wednesday 25/3/20 we are going to be limiting customers coming in-store to help stop the spread of the virus and to protect our staff from getting sick.

All orders must be processed before collection either by;
  1. Delivery
  2. Click & Collect
  3. Phone order (Calling to arrange an order and paying over the phone)

*Exceptions will be made for those who can't order online

From Monday 30/3/20 we will be shortening our work hours and doing deliveries 5 days a week (which we encourage you to take advantage of), click & collect and over the phone payments.
We will be open Monday to Friday from 9am - 4pm and CLOSED WEEKENDS.

Please note we have decided to trial closing on weekends during the crisis so that we can have both Tilly & Charlotte in store and doing deliveries. 

Postcodes that we will be servicing from Monday 30th;

Monday (East - Bullsbrook/ Muchea)

6084 | 6069 | 6079 | 6067 | 6068 | 6055 | 6056

Tuesday (Local)

6078 | 6077 | 6065

Wednesday (South - Northbridge)

6020 | 6023 | 6024 | 6064 | 6066 | 6063 | 6090 | 6061 | 6022 | 6029 | 6018 | 6021 | 6059 | 6062 | 6054 | 6053 | 6052 | 6060 | 6017 | 6019 | 6015 | 6014 | 6016 | 6006 | 6051 | 6005 | 6003 | 6004 | 6000 | 6907 | 6009 | 6010 

Thursday (North - Two Rocks)

6026 | 6025 | 6027 | 6028 | 6031 | 6030 | 6032 | 6036 

Friday (Local)

6078 | 6077 | 6065

 

There isn't a stock problem UNLESS you make it one by panic buying. It is not necessary to stock up as we will not be closing our doors and we are all in this together so please don't take what you don't need. We encourage you to continue buying your regular amounts of feed as we can deliver to you if you are self-quarantining or sick.

We understand that this might frustrate and inconvenience customers but please be aware that this is in the best interest of staff, ourselves and customers. This is going to affect our business like it is for a lot of people and we are doing what we can to stay afloat and be safe.

Stay safe and thank you for understanding,
Charlotte, Tilly & Team

 PLEASE NOTE: we are taking this one day at a time. We will abide by the government rules and if any changes that are necessary need to be made they will be. We are trying to balance a lot of things here so we appreciate your patience and any feedback you have to offer.

 

Coronavirus (COVID-19) health alert


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